Order Updates
Update customers with an order confirmation sms when an order is successfully placed with all the order information and build trust.
Shipping Updates
Send out shipping updates to your customers along with their tracking link and estimated time of arrival (E.T.A)
Abandoned Cart
Increase revenues with a gentle nudge to complete their purchase when they abandoned their cart with an SMS.
Send transactional order, shipping & abandoned cart updates to customers
Wix Ecommerce
Santhe
Why Use SMS For Your ECommerce Store ?
Personalised Updates
Use SMS and WhatsApp to send personalized and timely updates about the customer's order. This can help to keep the customer informed and reduce their anxiety about the status of their order.
Real time information
Include relevant information in the SMS and WhatsApp messages, such as the estimated delivery date and tracking information. This can help the customer to track their order and know when to expect it.
Timely
Support
Make it easy for customers to contact customer support if they have any questions or concerns about their order. You can include a phone number or a link to a contact form in the SMS and WhatsApp messages.
Engagement &
Offers
Use SMS and WhatsApp to send special offers and promotions to customers who have recently made a purchase. This can help to increase customer loyalty and encourage repeat business.